Refund & Cancellation Policy

Last updated: 28 July 2026

Try before you buy: Common Words I is completely free in both the short and long versions, with no sign-up. Please listen to it first — it is exactly representative of the audio quality, style and player experience you get when you unlock the rest.

Cancellations

There is nothing to cancel: the unlock is a one-time payment, not a subscription. There is no auto-renewal, no saved payment method and no future charge. Your access simply expires 365 days after purchase.

When we refund

Because access is delivered instantly and the free deck lets you fully evaluate the Service beforehand, we generally do not refund a completed purchase. We do refund in these cases:

Technical failure: a problem on our side prevents you from streaming the episodes you paid for, and our support cannot fix it for you within a reasonable time.
Duplicate payment: you were charged more than once for the same unlock — the duplicate is refunded in full, no questions asked.
Payment without delivery: money was deducted but access did not unlock and could not be restored with your payment ID.

How to request a refund

Email grepodcastsupport@gmail.com within 7 days of payment, from any email address, with your access code (shown right after you unlocked, starting with gwp_ or pay_) and a short description of the problem.
We respond within 24–48 hours. We will first try to fix the issue — most problems are resolved in one exchange.
If we cannot fix it, we approve the refund and initiate it through the payment provider you paid with — Cashfree for payments in rupees, Dodo Payments for payments in any other currency.

How refunds are paid

Refunds always go back to the original payment method (the same UPI account, card or bank account you paid with) via the payment gateway. Once initiated, banks typically credit the amount within 5–7 business days. When a refund is issued, the associated access code is deactivated.

Questions

Unsure whether your situation qualifies? Just ask — contact us and we'll figure it out together. We would rather refund a genuine problem than keep an unhappy student's ₹.